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Getting Started

A Clear Path To Starting Services

Begin with the patient intake form. Our team then guides you through insurance review, assessment, approval, and your first sessions.

Complete Patient Intake

Your Roadmap To Services

Seven clear steps from intake to care

We handle the insurance process with you and keep you informed along the way.

Our goal is to make every part of starting care feel clear and supported.

  1. Complete the intake

    Tell us about your child, sign the consent page, and share the documents our team requests.

  2. We submit your documents

    Once everything is complete, our team sends the required information to your insurance for review.

  3. Insurance makes a decision

    Your plan lets us know whether the initial assessment is approved. We keep you updated.

  4. We schedule the initial assessment

    If approved, we arrange an assessment appointment with one of our providers.

  5. We submit the assessment

    After the appointment, we send the provider's report to your insurance for review.

  6. Insurance confirms approval and hours

    Your plan confirms whether services are approved and how many hours it will cover each week.

  7. Meet your team and begin services

    We build your care team, arrange a meet and greet, and set up your first sessions.

We are here for your family at every turn.

A Head Start

Helpful To Have Ready

None of this is required to call. But if you want a head start, these are the things insurance will eventually ask for, and we help you gather anything that is missing.

Insurance CardsFront and back of every active card, primary and secondary.
Referral or PrescriptionFrom your child's doctor, if you already have one.
Diagnostic EvaluationAny diagnosis paperwork from a physician, psychologist, or neurologist.

Honest expectations: insurance authorization has its own clock, and the full admission process can take up to 90 days. Starting the paperwork early is the best way to shorten it, and we push it along at every step.

Prefer to start online? Use the short request form and we will call you back.

Request An Appointment

Ready To Start The Intake?

Complete the online intake, or call us if you would like help before you begin.

Fax documents to (954) 840-6809