HIPAA Notice Of Privacy Practices

Effective date: August 23, 2026

This notice describes how medical information about you or your child may be used and disclosed and how you can get access to this information. Please review it carefully.

Our Commitment

Words Of Wisdom Behavioral Health Services, LLC is required by law to keep protected health information ("health information") private, to give you this notice of our legal duties and privacy practices, and to follow the terms of the notice currently in effect. Health information includes things like assessments, treatment plans, session notes, and billing records. In this notice, "you" means the patient or, for a minor, the parent or legal guardian acting on the patient's behalf.

How We May Use And Disclose Health Information

The law allows us to use and share health information for treatment, payment, and health care operations without your separate written authorization. Here is what that means in the context of our care:

For Treatment

Our clinical team of Board Certified Behavior Analysts, behavior technicians, and licensed clinicians shares information with each other to plan, deliver, and supervise therapy. We may also share information with other health care providers involved in care, such as a pediatrician or speech therapist, to coordinate services.

For Payment

We use health information to bill your insurance plan and to obtain the authorizations plans require for our services, for example, sending your plan an assessment so it will approve therapy hours.

For Health Care Operations

We use health information to run our practice well, for example, reviewing the quality of care, supervising and training clinical staff, and scheduling sessions.

Appointment Reminders

We may contact you to remind you of or confirm upcoming sessions. Tell us if you prefer to be reached a particular way.

Family Members And Caregivers

With your permission, we may share relevant information with family members or caregivers who are involved in care, for example, so a grandparent who attends sessions can support treatment goals at home.

When Required By Law Or For Safety

We may use or disclose health information without your authorization when the law requires or permits it, for example, to report suspected child abuse or neglect, to respond to a court order, for certain public health activities, or to prevent a serious threat to anyone's health or safety.

Uses That Require Your Written Authorization

We will never do any of the following without your written authorization:

• Use health information for marketing
• Sell health information
• Share health information for most purposes beyond treatment, payment, and health care operations

If you give us an authorization, you may revoke it in writing at any time. Revoking an authorization stops future uses and disclosures, but it cannot undo sharing that already happened while the authorization was in effect.

Your Rights

You have the following rights regarding health information we maintain:

• Inspect and copy records. You can ask to see or receive a copy of the records, including an electronic copy. We will respond within the time the law allows, and we may charge a reasonable, cost-based fee for copies.
• Request an amendment. If you believe information in the record is incorrect or incomplete, you can ask us in writing to amend it. We may decline in certain cases, and we will tell you why in writing.
• An accounting of disclosures. You can ask for a list of the times we shared health information for purposes other than treatment, payment, health care operations, and certain other disclosures.
• Request restrictions. You can ask us to limit how we use or share health information. We are not required to agree to every request, but we must agree not to share information with your health plan about a service you paid for in full out of pocket, unless the law requires the disclosure.
• Confidential communications. You can ask us to contact you in a specific way or at a specific location, for example, only on your cell phone. We will accommodate reasonable requests.
• A paper copy of this notice. You can ask for a paper copy at any time, even if you agreed to receive it electronically.
• Breach notification. We will notify you if a breach occurs that may have compromised the privacy or security of health information.

To exercise any of these rights, contact our Privacy Officer at office@wowbehaviorhealth.com.

Our Responsibilities

• We are required by law to maintain the privacy and security of health information we hold.
• We will let you know promptly if a breach occurs that may have compromised that information.
• We must follow the duties and privacy practices described in this notice and give you a copy of it.
• We will not use or share information other than as described here unless you tell us we can in writing. If you tell us we can, you may change your mind at any time; just let us know in writing.

Complaints

If you believe your family's privacy rights have been violated, you may file a complaint with us by contacting our Privacy Officer at office@wowbehaviorhealth.com or by calling (954) 840-6701.

You may also file a complaint with the U.S. Department of Health and Human Services, Office for Civil Rights: 200 Independence Avenue SW, Washington, D.C. 20201; by phone at 1-800-368-1019; or online at hhs.gov/ocr/complaints.

We will never retaliate against you for filing a complaint.

Changes To This Notice

We may change this notice, and the new notice will apply to all the health information we maintain. The current notice is always available on this page, at our office, and by mail on request.

Contact Us

Questions about this notice or your family's privacy rights? Please reach out: